Health care performance review is essential for health care plans to better assess their provider level of service, recognize any shortfalls in current execution and to make the necessary changes that will help them grow and thrive moving forward. The Healthcare Effectiveness Data and Information Set (HEDIS) helps health care plans to do just that.
RecordFlow’s HEDIS Review process is designed to optimize the time and resources spent on chart review and to organize the records and results in a meaningful and effective manner.
RecordFlow performs offsite chart reviews because we feel that keeping valuable personnel in the office, focused on their work allows them to be far more productive than if they were traveling from site to site and abstracting in unproductive provider workspaces. In our experience this method allows reviewers to better concentrate, which in turn leads to more accurate and expeditious reviews. We provide annual training to our abstractors as well as keeping them up to date with the technical specifications and rules that are specific to each project.